During the recent event “Chaos Takes Control” I’ve ended up in Tier 12. I’ve spent some of my life on it and was counting on a reward-5* Dolores. However, I was highly disappointed after finding an empty inbox. No reward for me for the second time in 3 weeks. And no reply from the support either. I gave you my $ and time WB and you fooled me twice in return.
An apology and earned reward would be enough, but we’ll see.